Occasionally, the supplier may run out of stock due to an influx of orders or a shortage in manufacturing. Unfortunately, we cannot speed up the process and will have to wait for an estimated time of arrival in our warehouse.
If you would rather not wait for your chosen item(s) to come back in stock, we are more than happy to exchange your product. In order to do so you will need to contact our staff on 1800 443 637 in order to find and choose an alternative product to be sent out.
If you do not want to wait for your item(s) to come back in stock and are not interested in replacing your product with an alternative, we may be able to organise a refund.
To find out more regarding an ETA or to make a change/cancel your order contact staff either on 1800 443 637 or via Live Chat.