There are a number of variables that factor in with our delivery times.
All orders under 5kg are sent express with next day delivery by Tolls. Generally, most other packages are delivered between 2-4 business days providing that:
- Your order is placed before 2pm AEST Monday-Friday
- Your payment is cleared instantly (i.e.: PayPal or Credit Card)
- You are not in a remote location (this includes Western Australia, South Australia and Northern Territory)
We utilise multiple shipping companies to ensure you get your items as quickly as possible. As soon as your order is dispatched, a shipment confirmation email will be sent containing your tracking details for your parcel. We will endeavour to assist as much as possible with the tracking and speed at which the product is delivered to you, but please understand that beyond dispatch, delivery is the responsibility of the courier or shipping agent delivering the item(s) to you.
If you have any questions regarding the delivery time or an ETA for your delivery, please contact our support team via Live Chat or Call Us on 1800 443 637.