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Delivery or Product Issue

Delivery or Product Issue

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8 articles in this collection
Written by Genesis Support

Delivery or Product Issue: Product seal is broken or lifted - What do I do?

Product Opened or Seal Lifted
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Written by Genesis Support
Updated over a week ago

Delivery or Product Issue: Hardened product or clumps - Is it safe to consume?

Hardened Products
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Written by Genesis Support
Updated over a week ago

Delivery or Product Issue: I've received an expired or short dated product?

Expired and Short Dated Products
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Written by Genesis Support
Updated over a week ago

Delivery or Product Issue: I have received the incorrect item?

Wrong Item Delivered
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Written by Genesis Support
Updated over a week ago

Delivery or Product Issue: I received a different gift product?

Different Gift Product
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Written by Genesis Support
Updated over a week ago

Delivery or Product Issue: My order is missing items - What do I do?

Ordered delivered missing items
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Written by Genesis Support
Updated over a week ago

Delivery or Product Issue: Damaged, faulty or bad goods - What do I do?

What to do if your items arrive damaged
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Written by Genesis Support
Updated over a week ago

Delivery or Product Issue: Where do I send my returned order?

Returning your Order
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Written by Genesis Support
Updated over a week ago
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