Delivery or Product Issue
8 articles in this collection
Written by Genesis Support
Written by Genesis Support
Delivery or Product Issue: Product seal is broken or lifted - What do I do?
Product Opened or Seal Lifted
Written by Genesis Support
Updated over a week ago
Updated over a week ago
Delivery or Product Issue: Hardened product or clumps - Is it safe to consume?
Hardened Products
Written by Genesis Support
Updated over a week ago
Updated over a week ago
Delivery or Product Issue: I've received an expired or short dated product?
Expired and Short Dated Products
Written by Genesis Support
Updated over a week ago
Updated over a week ago
Delivery or Product Issue: I have received the incorrect item?
Wrong Item Delivered
Written by Genesis Support
Updated over a week ago
Updated over a week ago
Delivery or Product Issue: I received a different gift product?
Different Gift Product
Written by Genesis Support
Updated over a week ago
Updated over a week ago
Delivery or Product Issue: My order is missing items - What do I do?
Ordered delivered missing items
Written by Genesis Support
Updated over a week ago
Updated over a week ago
Delivery or Product Issue: Damaged, faulty or bad goods - What do I do?
What to do if your items arrive damaged
Written by Genesis Support
Updated over a week ago
Updated over a week ago
Delivery or Product Issue: Where do I send my returned order?
Returning your Order
Written by Genesis Support
Updated over a week ago
Updated over a week ago